EcoVadis Silver: Recognition for our commitment to sustainability
At Custers, we highly value not only the highest quality and safety standards of our products, but also the impact we have on the world around us. We are therefore proud that our efforts in the field of Corporate Social Responsibility (CSR) have been awarded a silver EcoVadis medal. This independent, globally recognized assessment confirms that we are structurally working towards more sustainable business operations. The EcoVadis methodology evaluates our policies and performance across four key pillars: environment, labor and human rights, ethics, and sustainable procurement. With this silver status, we belong to a select group of top-performing companies within our industry. For us, this serves as an extra incentive to keep innovating and making our processes even more sustainable, now and in the future. Want to know more about our rating? Check out the official details on our EcoVadis Recognition Page.
What is EcoVadis? EcoVadis is the world’s most trusted and independent provider of business sustainability ratings. They evaluate companies based on four key pillars:
- Environment: Our impact on the planet and how we reduce it.
- Labor & Human Rights: A safe, healthy, and fair working environment.
- Ethics: Doing business transparently and with integrity.
- Sustainable Procurement: Taking responsibility throughout the entire supply chain.
Quality and environmental policy 2026
The quality policy of Custers Hydraulica BV aims to deliver products and services that meet the expectations of the customer and the laws and regulations that apply to it. All this while keeping our 3 core values Reliability, Innovation and Quality in mind.
To realise this objective, Custers Hydraulica BV has integrated a quality and environmental management system in the organisation. The principles of this quality and environmental management system are:
Reliability
Custers Hydraulica BV is dependent on its customers. Satisfied customers are of primary importance for the success of the organization. Through the quality management system, the management ensures that the requirements of the customers are determined and met.
By measuring customer satisfaction, we monitor whether the requirements are met and whether customer satisfaction is further increased. Risks and opportunities that may affect the overall performance of the organisation are identified and addressed.
Innovation
Custers Hydraulica BV acquires and processes a wide range of orders and products. Many of these products are developed in close consultation with the customer. This requires a high degree of flexibility that goes hand in hand with a clear division of tasks, responsibilities, and authorities within the organisation and in the execution of the various orders.
In addition, it is ensured that employees have the necessary knowledge, data and resources to carry out their tasks.
Quality
Process owners are responsible for managing and improving the most important business processes. All employees are involved in striving for quality improvement. They are motivated to achieve improvements in products, processes and methods, in which customer-oriented thinking is paramount.
Once a year, a plan is drawn up in which the quality objectives to be realised (including improvement objectives) are formulated in measurable terms. Objectives are derived from this for all relevant functions and levels within the organisation.
The policy with regard to outsourcing and suppliers is aimed at creating an optimal situation in the supply chain. Outsourcer and supplier will have to continuously meet the requirements with regard to quality, delivery time, costs and service.
Environment
Custers Hydraulica BV will make every effort to integrate environmental management requirements into its business processes, will make available all means necessary to achieve environmental management, will ensure that the environmental management system will achieve the intended results and will communicate about the importance and effectiveness of the environmental management system.
Custers Hydraulica BV thus has environmental protection, the conservation of natural resources, the prevention of pollution and the continuous improvement of its environmental performance in high regard.
ESG Policy Custers
At Custers, we strive to make a positive impact on the world around us. Our ESG (Environmental, Social, and Governance) policy reflects our commitment to sustainability and corporate social responsibility. This policy is an essential component of our strategy and operations. Our goal is to promote environmental responsibility, integrate social well-being principles, and maintain strong governance practices, while creating value for all our stakeholders.
Environmental
| Goal: Reduce our carbon footprint | Actions: Invest in energy-efficient technologies Transition to renewable energy sources within our operations Implement ISO 14001 standards |
| Goal: Reduce waste production by 25% by 2027 | Actions: Minimize the use of single-use plastics Promote circular economy principles within our supply chain Establish a KPI dashboard to track waste stream data |
Social
| Goal: Make a positive impact in the communities where we operate | Actions: Collaborate with regional schools as a recognized training company Ensure fair wages and working conditions Guarantee a safe and inclusive work environment free from child labor |
Governance
| Goal: Uphold the highest ethical standards in our operations | Actions: Ensure no child labor is used within our supply chain Having our EcoVadis medal reassessed annually |